Job Description

Job Description

WTS Energy is looking for an enthusiastic Sales & Bookings Officer to work with our client, reputed Oil and Gas Services company.
Job Duties/ Responsibilities/Accountabilities:
Main tasks will include but are not limited to the following:

• Assist in developing business and sales plans in coordination with Sales Manager to achieve revenue goals
• Participate in industry forums, client discussions, and conferences as a representative of the organization
• Identify new opportunities and engage team members to establish strategies for pursuing those new opportunities
• Interface with customers via phone and e-mail to identify areas of opportunity and provide customers with sales and
• marketing collateral to further develop their interest.
• Maintain all relevant contact information and record all correspondence for appropriate actions in CRM tools
• (Salesforce, Action Plans)
• Assist to prepare presentation slides and conduct sales presentations to client (internal and external)
• Determine cross-selling opportunities of PASS’s products and solutions to internal, existing and potential customers
• Develop and maintain strong customer relationships in order to generate high volume of prospective clients
• Assist internal sales team in following up with quotations when required
• Respond to client queries regarding PASS’s training certificates, products and services in a timely fashion
• Respond to enquiries regarding availability of courses and advising customers accordingly
• Dealing with booking enquiries received through post, e -mails, telephones
• Maintain all relevant contact information and record all correspondence for appropriate
• actions
• Handle customer enquiries relating to re-certification of training and booking of courses
• Carry out weekly checks on provisional bookings and waiting lists of customers
• Liaise with other departments to ensure smooth running of the Customer Service department
• To ensure that the company reputation and quality is maintained at all times
• To undertake such other duties and responsibilities as commensurate with the nature of the
• post as detailed in the departmental quality documents

Key Performance Indicators/ Performance Goals:

• Ensuring monthly Sales targets are met working with team and Sales Manager
• Generate Sales from leads and convert prospects to buying customers
• OPITO weekly report
• Send weekly and Monthly Report of Revenue generated from bookings done.
• Review and daily update of revenue represented on presentation.
• Ensure sales discount is maintained at not more than 5% at the reviewed pricing
• Monitor departmental expenses in accordance with approved budget
• Ensure 100% compliance with policies, processes, SLAs and regulatory guidelines
• Ensure that bookings are accurate and imputed on time.
• Timely response to all client query.
• Timely response and submission of RFQs and ITTs (Request for Quotes and Invitation to Tenders)
• Timely registration of our company with Clients
• Ensure up to date registration with relevant regulatory bodies ( Nipex, NUPRC, OGTAN etc.)
• Conduct and evaluate customer satisfaction survey twice a year.
• Provides updated email clients database
• Ensures that Onsite bookings are accurately imputed into Shield and checks with bookings team member

QHSE Responsibilities

• Perform their work in a safe manner.
• Ensure by their actions, they do not put at risk, the health and safety of other employees, contractors, subcontractors, visitors, clients or temporary staff.
• Cooperate with management in the implementation of HSE initiatives.
• Participate fully in HSE programs.
• Report workplace hazards immediately to their managers/HOD’s. Each staff is expected to raise at least 12 hazard
• observations in a year.
• Report any incidents or injury which occurs at, or in connection, with their work.

Requirements
Educational and Professional qualifications

• Possess a Bachelor of Science/Social Science or Management degree in or related field from an accredited university. Possession of additional professional qualifications will be an advantage
• 2-3 years post NYSC experience in Sales/Bookings role. Previous experience knowledge in Oil & Gas, Construction, Finance, FMGC or any other industry

Key competencies requirements

• Good understanding of business and product development cycle, leading practices, techniques and methodologies
• Market/competitive analysis and research techniques
• Excellent written and verbal communication skills.
• Top-notch analytical skills — Must have an eye for detail!
• The ability to travel to meet clients, attend conferences and research new markets as needed

Behavioural:

• Helpful and personable attitude with evident desire to assist all team members to perform
• effectively
• Team player that goes beyond job requirement in solving problems and challenges
• Ability to work under pressure and still meet up with given deadlines
• Good relationship building, networking and marketing skills
• Manage and prioritise time
• Analytical and be able to transfer complex information from several points of view and
• communicate effectively.