IT Manager

Main Capabilities:

• IT Projects Startup and Teams Management;
• IT Governance: Projects setting up, frameworking, implementation and accountability;
• IT management of the Network/Server equipment or support to the ServiceDesk/Outsourcing for that task;
• Primary / point of contact for the company’s IT Systems and CyberSecurity policies implementation;
• Top-Down view and support / implementation of the software platform adopted in the Project for a common integration;
• Manage and maintain the relationship with relevant software system vendors, ensuring that Service Level Agreements are met and internal stakeholders an adequately supported;
• Collection of the Users’ requirements to plan IT investments;
• Identification of the required assets management for hardware, software, licensing;
• Identification of the required remote support team / tickets platforms for end-users support;
• Managing of IT Budget
• Plan and build best practice delivery capability and deliver the Infrastructure and Cloud (Azure);
• Definition of IT framework for DR;
• Provide systems advice and technical direction to senior managers and internal stakeholders as directed;

Details:

• Extensive experience in Enterprise technology stack:
  • Microsoft Azure and Office365 Platforms
  • Cloud-based technologies (Azure, AWS, Google)
  • Virtualization technologies (Vmware, Hyper-V, Citrix)
  • Configuration of Network/Security equipment (Cisco Brand)
  • Micorosoft Windows OS and SQL up to the latest release (Win 10, 2019)
• Strong troubleshooting and problem-solving skills for server/Infrastructure;
• Strong troubleshooting and problem-solving skills for Clients and Office Apps;
• Keen to learn new products and technologies;
• Ability to write up documentation and processes;
• Proactively look for areas of improvement within the actual environment and making recommendations;
• Technical expertise, dynamic technology leader with proven infrastructure and cloud experience across large, complex enterprises.
• Stakeholder engagement, ability to engage with senior stakeholders at a strategic level across the organization and contribute to the successful delivery of business led programs.

Preferred Certifications are:

• Microsoft, Cisco and other Networking certifications;
• ITIL / ITSM certifications;
• Project Management;