Oil and Gas Project Services

Senior Sales and Bookings Officer

Published on: 02/24/23

Region:
Africa
Country:
Nigeria
City:
Lagos
Reference:
30100
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Senior Sales and Bookings Officer Job Description

WTS Energy is looking for an enthousiastic Senior Sales and Bookings Officer to work for our client, a reputed Oil and Gas Services company

As a Senior Sales and Booking Officer, you will be responsible for sales revenue growth, customer acquisition and customer relationship management for the company by aiding sales activities.

Job Duties/ Responsibilities/Accountabilities:

Main tasks will include but are not limited to the following:

Main tasks will include but are not limited to the following:

聽聽聽聽聽聽Develop business and marketing plans in coordination with Sales Manager to achieve revenue goals

聽聽聽聽聽聽Participate in industry forums, client discussions, and conferences as a representative of the organization

聽聽聽聽聽聽Interface with customers via phone and e-mail to identify areas of opportunity and provide customers with marketing collateral to further develop their interest.

聽聽聽聽聽聽Maintain all relevant contact information and record all correspondence for appropriate actions in CRM tools (Salesforce, Action Plans)

聽聽聽聽聽聽Perform market research to identify new opportunities and engage team members to establish strategies for pursuing those new opportunities from initiation to completion

聽聽聽聽聽聽Prepare presentation slides and conduct sales presentations to client (internal and external)

聽聽聽聽聽聽Determine cross-selling opportunities of PASS鈥檚 products and solutions to internal, existing and potential customers

聽聽聽聽聽聽Develop and maintain strong customer relationships in order to generate high volume of prospective clients

聽聽聽聽聽聽Work with Training team to ensure 95% customer satisfaction

聽聽聽聽聽聽Respond to client queries regarding PASS鈥檚 products and services in a timely fashion

聽聽聽聽聽聽Supervise all bookings and ensure rates are appropriately imputed in booking application

聽聽聽聽聽聽Supply management with reports on customer needs, challenges, interests, competitive activities, and potential for new products and services

聽聽聽聽聽聽Develop and review business proposals for new and existing customers

聽聽聽聽聽聽Participate in tender review documentation process, bid management and review of contracts from clients

聽聽聽聽聽聽Assist Sales Manager in preparation of budget for the department and management meetings

聽聽聽聽聽聽Ensure all documentation (permits, company registration documents, project documents) are always updated.

Key Performance Indicators/ Performance Goals:

聽聽聽聽聽聽Variance between actual and planned activities.

聽聽聽聽聽聽Budget variance.

聽聽聽聽聽聽Achievement of revenue targets

聽聽聽聽聽聽Revenue growth

聽聽聽聽聽聽% growth in revenue per product and customer

聽聽聽聽聽聽Number of new customers

聽聽聽聽聽聽Market share/customer growth.

聽聽聽聽聽聽Cost to income ratio

聽聽聽聽聽聽Customer satisfaction level and retention rate

聽聽聽聽聽聽Turnaround time for issue resolution

聽聽聽聽聽聽Adherence to service levels

聽聽聽聽聽聽Staff engagement and development

QHSE Responsibilities

聽聽聽聽聽聽Perform their work in a safe manner.

聽聽聽聽聽聽Ensure by their actions, they do not put at risk, the health and safety of other employees, contractors, sub-contractors, visitors, clients or temporary staff.

聽聽聽聽聽聽Cooperate with management in the implementation of HSE initiatives.

聽聽聽聽聽聽Participate fully in HSE programs.

聽聽聽聽聽聽Report workplace hazards immediately to their managers/HOD鈥檚. Each staff is expected to raise at least 12 hazard observations in a year.

聽聽聽聽聽聽Report any incidents or injury which occurs at, or in connection, with their work.

Requirements

Educational and Professional Qualifications

  • Possess a Bachelor of Science/Social Science or Engineering degree in or related field from an accredited university.

Possession of additional professional qualifications will be an advantage

  • 5 years post NYSC experience in business development/sales role. Previous experience in process industry/instrumentation/ Oil and Gas Industry, Food and Beverage industry

Key Competencies Requirements

聽聽聽聽聽聽Experience in bid management, tendering and project costing principles

聽聽聽聽聽聽Good understanding of business and product development cycle, leading practices, techniques and methodologies

聽聽聽聽聽聽Market/competitive analysis and research techniques

聽聽聽聽聽聽Project Management

聽聽聽聽聽聽Excellent written and verbal communication skills.

聽聽聽聽聽聽Top-notch analytical skills 鈥 Must have an eye for detail!

聽聽聽聽聽聽The ability to travel to meet clients, attend conferences and research new markets as needed.


BEHAVIOURAL:

聽聽聽聽聽聽Helpful and personable attitude with evident desire to assist all team members to perform effectively

聽聽聽聽聽聽Team player that goes beyond job requirement in solving problems and challenges

聽聽聽聽聽聽Ability to work under pressure and still meet up with given deadlines

聽聽聽聽聽聽Good relationship building, networking and marketing skills

聽聽聽聽聽聽Manage and prioritise time

聽聽聽聽聽聽Plan and Organize and schedule work

聽聽聽聽聽聽Possess effective communication skills to interact with diverse groups of people both in writing and in speaking without getting misunderstood

聽聽聽聽聽聽Analytical and be able to transfer complex information from several points of view and communicate effectively.