Field Service Technician

Job Description

For one of our clients, we are looking for a Field Service Technician who is responsible  for all post-sale technical field support. This role is solutions, integration and services oriented focusing on finding solutions for their customers

•        FST will be required to install, Maintain, and repair equipment
•        FST will also be required to attend customers to service and repair all of the above equipment and diagnose and fault find to resolve the reported issues.
•        At times FST will be required to interact with challenging customers and communicate effectively.
•        Working hours Monday-Friday 8.30am on site – 5.00pm off site, with over time when required, Participating on call Rota, FST available for out of hours emergency callouts including weekends.
•        Independent & responsible working and confident to seek help, support, and advice as necessary

This is a full-time position. Over-time and Benefits apply

Requirements

• Relevant qualifications such as HNC electrical and electronic engineering;
• NVQ Level 3 Diploma in Installation of Electrotechnical Systems and Equipment (Buildings, Structures and Environment) or 
• NVQ Level 3 Diploma in Electrotechnical Services (Electrical Maintenance);  
• City and Guild Certificates (C&G) C&G 2391.50 and 2391.51 or C&G 2391.52; and C&G 2919 EV charging
• Good working knowledge of health and safety legislation
• Full driver's license
• Installation / service and repair of equipment
• Good experience with general electronics design and knowledge of processor-controlled devices
• Experience working with LV mains to 480VAC and DC systems up to 1000V
• Affinity working with PCB/ESD sensitive equipment
• High-level ability to understand the environment of the place.
• High understanding of safety regulations and requirements
• Capable in Diagnosing Mechanical & Electrical faults
• Initiative, ingenuity, a mature and positive attitude to work
• Good communication skills in teams and customer environment
• Self-motivated and able to work as part of a team
• Ability to adapt and willingness to learn and undergo training
• Working indoors or outdoors at the customer's premises
• Being presentable, polite and courteous, addressing customers in a professional and friendly way and with empathy