Job Description

Job Title: Technical Officer

Line Manager: Senior Technical Officer

Location: Port-Harcourt

CLIENT SUMMARY
The organization provides specialty and commodity chemicals and offshore solutions to the Nigerian oil & gas and marine industries.

JOB SUMMARY
Provide assistance in the day-to-day management of the laboratory and deliver technical support to the technical team, Business Development team, customers, and the Blending team

KEY RESPONSIBILITIES

• Assist in preparing, standardize, and record reagents used for chemical analysis of production and drilling fluids and oil field assay.
• Ensure availability of required analytical reagents/chemicals in production and drilling fluids, and oil field assay.
• Provide support to the BD team to acquire new customers and maintain existing customers in MacDermid, Wilhelmsen and Oil field Chemicals.
• Maintain good Laboratory house keeping
• Participate in Oil field chemicals methods, analysis and reports
• Foster productive partnerships with technical counterparts within customer businesses.
• Assist in explaining technical information from customers to help market-facing teams build knowledge and grow the business
• Ensure up-to-date calibration of laboratory equipment according to schedule.
• Perform laboratory QA and QC on product samples received, ensure timely release of results, and maintain required documentation of all products tested.
• Research and carry out seamless methods in achieving procedural manuals
• Maintain reference samples used for chemical analysis for a minimum of number of 180 days, for future use.
• Issue Certificate of Analysis (CoA) and batch number to every locally sourced/blended product.
• Assist in blending formulations and ratio of a chemicals with the blending team.
• Provide support during external audits and partake in quarantine (if required) and disposal of unwanted products safely and efficiently.
• Liaise with relevant supervisory agencies like NAFDAC, SON etc on all relevant matters and secure all required permits

ACCOUNTABILITIES

• Quality of relationships built with customer technical teams
• No of chemical/reagent stock-out experienced
• Accuracy and compliance of equipment used in the laboratory
• Timeliness and effectiveness of handling incoming samples
• Accuracy and timeliness of test results
• Comprehensiveness and Quality of documentation developed on customer concerns and
• complaints
• Safety levels/records in the laboratory; no. of accident-free operations
• Client satisfaction levels

PROFESSIONAL QUALIFICATIONS

• B.Sc./HND/B.Tech in any Natural Science or Technology course (Chemistry, Industrial Chemistry, Biochemistry, Microbiology, Biological Sciences)
• Minimum of one year experience in a Chemical/Analytical Laboratory
• Good knowledge and understanding of chemical reagents and their interactions
• Very good wet chemistry knowledge
• Customer service and relationship management
• Good listening and learning skill
• Proficient in the use of Microsoft office suite
• Relationship management
• Deep understanding of basic chemical composition
• Good communication skills
• Helpful and personable attitude with evident desire to assist all employees to perform effectively
• Organized and efficient; able to prioritize work with minimal or no supervision
• Ability to multitask and manage conflicting deadlines and tight schedules
• Must exhibit high level of personal and professional integrity
• Good Interpersonal Skills
• Maturity, tact and including the ability to relate with different categories of people
• Flexibility and willingness to work beyond strict job requirements
• An enterprising attitude that is quick to search out alternative solutions to needs or problems.

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