• Permanent

  • Lagos, , Nigeria

  • March 8, 2023

  • Competitive EUR / Year

WTS Energy is looking for an enthousiastic Senior Sales and Bookings Officer to work for our client, a reputed Oil and Gas Services company
As a Senior Sales and Booking Officer, you will be responsible for sales revenue growth, customer acquisition and customer relationship management for the company by aiding sales activities.
Job Duties/ Responsibilities/Accountabilities:
Main tasks will include but are not limited to the following:

  • Develop business and marketing plans in coordination with Sales Manager to achieve revenue goals
  • Participate in industry forums, client discussions, and conferences as a representative of the organization
  • Interface with customers via phone and e-mail to identify areas of opportunity and provide customers with marketing collateral to further develop their interest.
  • Maintain all relevant contact information and record all correspondence for appropriate actions in CRM tools (Salesforce, Action Plans)
  • Perform market research to identify new opportunities and engage team members to establish strategies for pursuing those new opportunities from initiation to completion
  • Prepare presentation slides and conduct sales presentations to client (internal and external)
  • Determine cross-selling opportunities of PASS’s products and solutions to internal, existing and potential customers
  • Develop and maintain strong customer relationships in order to generate high volume of prospective clients
  • Work with Training team to ensure 95% customer satisfaction
  • Respond to client queries regarding PASS’s products and services in a timely fashion
  • Supervise all bookings and ensure rates are appropriately imputed in booking application
  • Supply management with reports on customer needs, challenges, interests, competitive activities, and potential for new products and services
  • Develop and review business proposals for new and existing customers
  • Participate in tender review documentation process, bid management and review of contracts from clients
  • Assist Sales Manager in preparation of budget for the department and management meetings
  • Ensure all documentation (permits, company registration documents, project documents) are always updated.

Key Performance Indicators/ Performance Goals:

  • Variance between actual and planned activities.
  • Budget variance.
  • Achievement of revenue targets
  • Revenue growth
  • % growth in revenue per product and customer
  • Number of new customers
  • Market share/customer growth.
  • Cost to income ratio
  • Customer satisfaction level and retention rate
  • Turnaround time for issue resolution
  • Adherence to service levels
  • Staff engagement and development

QHSE Responsibilities

  • Perform their work in a safe manner.
  • Ensure by their actions, they do not put at risk, the health and safety of other employees, contractors, sub-contractors, visitors, clients or temporary staff.
  • Cooperate with management in the implementation of HSE initiatives.
  • Participate fully in HSE programs.
  • Report workplace hazards immediately to their managers/HOD’s. Each staff is expected to raise at least 12 hazard observations in a year.
  • Report any incidents or injury which occurs at, or in connection, with their work.


  • Educational and Professional Qualifications
  • Possess a Bachelor of Science/Social Science or Engineering degree in or related field from an accredited university.
  • Possession of additional professional qualifications will be an advantage
  • 5 years post NYSC experience in business development/sales role. Previous experience in process industry/instrumentation/ Oil and Gas Industry, Food and Beverage industry 

Key Competencies Requirements

  • Experience in bid management, tendering and project costing principles
  • Good understanding of business and product development cycle, leading practices, techniques and methodologies
  • Market/competitive analysis and research techniques
  • Project Management
  • Excellent written and verbal communication skills.
  • Top-notch analytical skills — Must have an eye for detail!
  • The ability to travel to meet clients, attend conferences and research new markets as needed.


  • Helpful and personable attitude with evident desire to assist all team members to perform effectively
  • Team player that goes beyond job requirement in solving problems and challenges
  • Ability to work under pressure and still meet up with given deadlines
  • Good relationship building, networking and marketing skills
  • Manage and prioritise time
  • Plan and Organize and schedule work
  • Possess effective communication skills to interact with diverse groups of people both in writing and in speaking without getting misunderstood
  • Analytical and be able to transfer complex information from several points of view and communicate effectively.
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