• Permanent

  • Lagos, , Nigeria

  • March 8, 2023

  • Competitive AUD / Year

Job Description

WTS Energy is looking for an enthusiastic Sales & Bookings Officer to work with our client, reputed Oil and Gas Services company.
Job Duties/ Responsibilities/Accountabilities:
Main tasks will include but are not limited to the following:

  • Assist in developing business and sales plans in coordination with Sales Manager to achieve revenue goals
  • Participate in industry forums, client discussions, and conferences as a representative of the organization
  • Identify new opportunities and engage team members to establish strategies for pursuing those new opportunities
  • Interface with customers via phone and e-mail to identify areas of opportunity and provide customers with sales and
  • marketing collateral to further develop their interest.
  • Maintain all relevant contact information and record all correspondence for appropriate actions in CRM tools
  • (Salesforce, Action Plans)
  • Assist to prepare presentation slides and conduct sales presentations to client (internal and external)
  • Determine cross-selling opportunities of PASS’s products and solutions to internal, existing and potential customers
  • Develop and maintain strong customer relationships in order to generate high volume of prospective clients
  • Assist internal sales team in following up with quotations when required
  • Respond to client queries regarding PASS’s training certificates, products and services in a timely fashion
  • Respond to enquiries regarding availability of courses and advising customers accordingly
  • Dealing with booking enquiries received through post, e -mails, telephones
  • Maintain all relevant contact information and record all correspondence for appropriate
  • actions
  • Handle customer enquiries relating to re-certification of training and booking of courses
  • Carry out weekly checks on provisional bookings and waiting lists of customers
  • Liaise with other departments to ensure smooth running of the Customer Service department
  • To ensure that the company reputation and quality is maintained at all times
  • To undertake such other duties and responsibilities as commensurate with the nature of the
  • post as detailed in the departmental quality documents

Key Performance Indicators/ Performance Goals:

  • Ensuring monthly Sales targets are met working with team and Sales Manager
  • Generate Sales from leads and convert prospects to buying customers
  • OPITO weekly report
  • Send weekly and Monthly Report of Revenue generated from bookings done.
  • Review and daily update of revenue represented on presentation.
  • Ensure sales discount is maintained at not more than 5% at the reviewed pricing
  • Monitor departmental expenses in accordance with approved budget
  • Ensure 100% compliance with policies, processes, SLAs and regulatory guidelines
  • Ensure that bookings are accurate and imputed on time.
  • Timely response to all client query.
  • Timely response and submission of RFQs and ITTs (Request for Quotes and Invitation to Tenders)
  • Timely registration of our company with Clients
  • Ensure up to date registration with relevant regulatory bodies ( Nipex, NUPRC, OGTAN etc.)
  • Conduct and evaluate customer satisfaction survey twice a year.
  • Provides updated email clients database
  • Ensures that Onsite bookings are accurately imputed into Shield and checks with bookings team member

QHSE Responsibilities

  • Perform their work in a safe manner.
  • Ensure by their actions, they do not put at risk, the health and safety of other employees, contractors, subcontractors, visitors, clients or temporary staff.
  • Cooperate with management in the implementation of HSE initiatives.
  • Participate fully in HSE programs.
  • Report workplace hazards immediately to their managers/HOD’s. Each staff is expected to raise at least 12 hazard
  • observations in a year.
  • Report any incidents or injury which occurs at, or in connection, with their work.

Educational and Professional qualifications

  • Possess a Bachelor of Science/Social Science or Management degree in or related field from an accredited university. Possession of additional professional qualifications will be an advantage
  • 2-3 years post NYSC experience in Sales/Bookings role. Previous experience knowledge in Oil & Gas, Construction, Finance, FMGC or any other industry

Key competencies requirements

  • Good understanding of business and product development cycle, leading practices, techniques and methodologies
  • Market/competitive analysis and research techniques
  • Excellent written and verbal communication skills.
  • Top-notch analytical skills — Must have an eye for detail!
  • The ability to travel to meet clients, attend conferences and research new markets as needed


  • Helpful and personable attitude with evident desire to assist all team members to perform
  • effectively
  • Team player that goes beyond job requirement in solving problems and challenges
  • Ability to work under pressure and still meet up with given deadlines
  • Good relationship building, networking and marketing skills
  • Manage and prioritise time
  • Analytical and be able to transfer complex information from several points of view and
  • communicate effectively.
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