• Permanent

  • Rome, , Italy

  • March 9, 2023

  • Competitive AUD / Year
  • Permanent
  • Rome, , Italy
  • Competitive AUD / Year

We are currently looking for a Field Service Technician – based in Italy, for a leading engineering company in Europe and the US, specializing in the growing field of electric vehicle chargers.

Operating as a key member of Company’s European team, the Field Service Technician will be responsible for all post-sale technical field support. This role is solutions, integration and services oriented focusing on finding solutions for their customers, over their best customer experience on owning Company’s EV charging. 

  • FST will be required to install, Maintain, and repair equipment
  • FST will also be required to attend customers to service and repair all of the above equipment and diagnose and fault find to resolve the reported issues.
  • At times FST will be required to interact with challenging customers and communicate effectively.
  • Working hours Monday-Friday 8.30am on site – 5.00pm off site, with over time when required, Participating on call Rota, FST available for out of hours emergency callouts including weekends.
  • Independent & responsible working and confident to seek help, support, and advice as necessary


  • Relevant qualifications such Electrical and Electronic Engineering; –
  • Good experience with general electronics design and familiarity with processor-controlled devices
  • Experience working with LV mains to 480VAC and DC systems up to 1000V
  • Affinity working with PCBs/ESD sensitive equipment
  • High level ability to understand the environment at the site.
  • High level understanding of safety regulations and requirements
  • Maintaining high levels of health & safety standards
  • Capable in Diagnosing Mechanical & Electrical faults
  • Initiative, resourcefulness, a mature and positive attitude to work
  • Good communication skills within the team and customer environment
  • Self-motivated and able to work as part of a team
  • Ability to adapt and a willingness to learn and undergo training
  • Working indoors or outdoors at customer premises
  • To be presentable, polite, and courteous, addressing customers in a professional and friendly manner and with empathy


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